Merchant Support Representative

Title Merchant Support Representative
Categories Operations / Support
Location Woodland Hils, CA 91367
Job Information

Our Merchant Support Department is looking for motivated, friendly people to work directly with our customers and Sales Partners to answer account related inquiries and resolve any issues quickly and efficiently. Successful candidates will have a willingness to learn, an eagerness to exceed goals, and want to bring fun and enthusiasm to our company. We offer full training. Candidates with or without experience are encouraged to apply.

Job Description:

  • Work in a fast-paced, high volume office setting
  • Resolve customer inquiries, billing issues and product/service concerns
  • Update and maintain customer records
  • Assist customers and Sales Partners by phone, email, and fax
Skill Requirements:

  • Basic computer knowledge and skills required
  • Excellent communication skills, both written and oral
  • Strong dedication to customer service
  • Exceptional follow through and attention to detail
  • Work effectively in a team environment
  • Bi-lingual a plus
  • Previous call center experience a plus
Dated Posted 06/01/2013
Apply Now