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Consumer Psychology During the Checkout Process

  The success of your business hinges on numerous variables. Of course, the products and services you sell need to be relevant, compelling, competitive and available to customers when they want them. The sales environment, whether virtual or brick and mortar, should be welcoming, and you and your staff need to be both knowledgeable and […]

How Upgrading Your POS System Can Increase Your ROI

So much more than a device to help your customers make their purchases, your point-of-sale solution (POS) can become the backbone of your business. Even so, the idea of shelling out the dollars for an upgrade might go against the grain. Before you close your wallet and decide to limp along with your old POS […]

Different Types of Credit Card Processing

As a small business owner, you need a convenient way to accept credit card payments. Your customers expect to be able to pay with plastic, and not offering this option can severely limit your cash flow. Why Accept Credit Cards? Businesses without a method for accepting major credit cards can’t access a large chunk of […]

How to Take Credit Card Payments at Your Medical Practice and Remain HIPAA Compliant

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was put into place to provide security provisions and data privacy to safeguard patients’ medical information. It sets standards for the exchange of medical data between providers, protects the privacy and security of health information and contains protocols for enforcement. For medical offices, it is […]

Things to Consider When Purchasing a Payment System for Your Restaurant

How long has it been since you upgraded your restaurant’s point-of-sale system? Modern diners are demanding more from their favorite eateries, and a robust POS solution can help you provide the services they expect. Consider these critical points as you shop around for a new payment system. Available Services Each sector of the restaurant business […]

Why Mobile Technology Is Crucial in 2017

Seven billion: that’s the number of people across the globe who will be using at least one mobile device by the year 2020. As a business owner, you cannot afford to overlook the impact that this mobile revolution will have on your sales. Prepare yourself now by making your business marketing and payment systems compatible […]

Guidelines for Hanging on to Customer Receipts

Between the constant influx of junk mail and the steady stream of literature from credit card processing companies, it’s no wonder that you and most other small business owners feel like you are drowning in a sea of paper. Add to that the ever-growing pile of customer receipts you know you should be saving, and […]

The Difference Between Online and Offline Payment Processing

When and how you get paid for your products and services is one of your most crucial considerations as a business owner. Therefore, it is important to understand the differences between getting your payments processed over the internet via your e-commerce site vs. offline in your brick-and-mortar store. Common Considerations for Brick-and-Mortar Processing When it’s […]

Will Online Reviews Boost Sales for Your Business?

Regardless of what kind of business you own, the recommendations of satisfied customers are a commodity more valuable than gold. Whether you prepare taxes or take photographs, whether you sell food or handicrafts, getting the good word out about your business must be one of your top priorities. Of all the ways to make this […]

10 Cashier Training Tips You Need to Know (and Implement)

The staff who operate your cash registers are on the front lines of your battle for success. More than anyone else, a well-trained cashier can make or break a customer’s experience in your store. Learn the top tips for optimal training, and you and your patrons will see positive results. More Efficient Checkouts When payments […]

The Difference Between Swiping a Card and Keying in the Transaction

Even the most inexperienced entrepreneur soon learns that there are many aspects of payment processing companies and their associated fees that are confusing. Even the method by which the credit card information is communicated to the financial institution makes a difference. Believe it or not, whether your customer swipes their card or you key in […]

What It Could Be Costing You When Your Customers Swipe Their Chip Cards

Today’s EMV chip cards still give a bow to the past by containing the old-school magnetic strip that allows customers to swipe the card as they always have. By circumventing the more lengthy “dipping” process that was introduced when these cards came to the fore, customers are bringing unintended consequences upon themselves and the merchant […]

5 POS Reports to Help Compare Business Performance

Whether you own a busy restaurant or a popular retail establishment, you can learn a great deal from the robust features found in your point-of-sale system. Not just a way to accept customer payments anymore, your POS can be your partner and guide as you assess strengths and weaknesses, keep up on inventory, and encourage […]

How Will You Know It’s Time to Launch Your Business Online?

You’ve worked hard to establish your company as a fixture in the community. Your brick-and-mortar store enjoys a decent amount of traffic, but you feel you could be doing more to reach a wider audience. Is it time to add e-commerce to your selling strategy? Starting an online branch of your business has the potential […]

Why Are Mobile Payments Still a Novelty and Not the Norm?

They’re fast, they’re secure and the public loves them. So why haven’t Near Field Communication (NFC) payments on credit card terminals been enthusiastically embraced by America’s small businesses? The answers might surprise you. Fear of Technology Let’s face it: Running a small business is a full-time job. Learning to accept a new payment method can […]

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