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Best Practices for Protecting Your Small Business from Chargebacks 

When your customer disputes a credit card transaction, you lose out on more than just the sale. Most likely, you will also have to shell out extra fees and other costs. Fortunately, there are steps you can take to reduce the number of chargebacks that hit your business. Understand the Most Common Reasons for Chargebacks […]

Using Push Messages to Market to Your Customers 

  Among the countless capabilities of the omnipresent mobile phone is the ability to receive what is known as push messages. These targeted communications from businesses are designed to get a potential customer’s attention and persuade them to visit a retail location or make a purchase. As a business owner, you can’t afford to ignore […]

8 Things You Can Do to Avoid Cart Abandonment on Your Website

If you shop online, you have probably done this: You go to a site, pick out a product, add it to your cart and then move on without actually making the purchase. In fact, an estimated 65 percent of items added to consumers’ carts are never bought. Although you cannot guarantee that potential customers buy […]

Tips to Surviving a Data Breach

You read the books, consulted the experts and took precautions to protect your small business from a data breach. Even so, you have just discovered that your carefully laid defenses had been usurped. At this time of maximum vulnerability, it is vital that you act decisively, thoughtfully and with care. Don’t Panic As stressful and […]

Consumer Psychology During the Checkout Process

  The success of your business hinges on numerous variables. Of course, the products and services you sell need to be relevant, compelling, competitive and available to customers when they want them. The sales environment, whether virtual or brick and mortar, should be welcoming, and you and your staff need to be both knowledgeable and […]

How Upgrading Your POS System Can Increase Your ROI

So much more than a device to help your customers make their purchases, your point-of-sale solution (POS) can become the backbone of your business. Even so, the idea of shelling out the dollars for an upgrade might go against the grain. Before you close your wallet and decide to limp along with your old POS […]

Different Types of Credit Card Processing

As a small business owner, you need a convenient way to accept credit card payments. Your customers expect to be able to pay with plastic, and not offering this option can severely limit your cash flow. Why Accept Credit Cards? Businesses without a method for accepting major credit cards can’t access a large chunk of […]

How to Take Credit Card Payments at Your Medical Practice and Remain HIPAA Compliant

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was put into place to provide security provisions and data privacy to safeguard patients’ medical information. It sets standards for the exchange of medical data between providers, protects the privacy and security of health information and contains protocols for enforcement. For medical offices, it is […]

Things to Consider When Purchasing a Payment System for Your Restaurant

How long has it been since you upgraded your restaurant’s point-of-sale system? Modern diners are demanding more from their favorite eateries, and a robust POS solution can help you provide the services they expect. Consider these critical points as you shop around for a new payment system. Available Services Each sector of the restaurant business […]

Why Mobile Technology Is Crucial in 2017

Seven billion: that’s the number of people across the globe who will be using at least one mobile device by the year 2020. As a business owner, you cannot afford to overlook the impact that this mobile revolution will have on your sales. Prepare yourself now by making your business marketing and payment systems compatible […]

Guidelines for Hanging on to Customer Receipts

Between the constant influx of junk mail and the steady stream of literature from credit card processing companies, it’s no wonder that you and most other small business owners feel like you are drowning in a sea of paper. Add to that the ever-growing pile of customer receipts you know you should be saving, and […]

The Difference Between Online and Offline Payment Processing

When and how you get paid for your products and services is one of your most crucial considerations as a business owner. Therefore, it is important to understand the differences between getting your payments processed over the internet via your e-commerce site vs. offline in your brick-and-mortar store. Common Considerations for Brick-and-Mortar Processing When it’s […]

Will Online Reviews Boost Sales for Your Business?

Regardless of what kind of business you own, the recommendations of satisfied customers are a commodity more valuable than gold. Whether you prepare taxes or take photographs, whether you sell food or handicrafts, getting the good word out about your business must be one of your top priorities. Of all the ways to make this […]

10 Cashier Training Tips You Need to Know (and Implement)

The staff who operate your cash registers are on the front lines of your battle for success. More than anyone else, a well-trained cashier can make or break a customer’s experience in your store. Learn the top tips for optimal training, and you and your patrons will see positive results. More Efficient Checkouts When payments […]

The Difference Between Swiping a Card and Keying in the Transaction

Even the most inexperienced entrepreneur soon learns that there are many aspects of payment processing companies and their associated fees that are confusing. Even the method by which the credit card information is communicated to the financial institution makes a difference. Believe it or not, whether your customer swipes their card or you key in […]

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