A Step by Step Guide to Using the Verifone VX520 to Run Everyday Transactions



Customers expect their favorite merchants to accept credit cards, debit cards and near-field communication (NFC) payments. Investing in a reliable credit card reader allows you to compete in the modern marketplace by increasing the accessibility of your products and services.

The VX520 by Verifone provides an easy-to-use platform your business can rely on to offer the fast, secure transactions customers want.

Unboxing the Verifone VX520

A streamlined countertop design makes the VX520 suitable for use anywhere with access to a power supply and a phone or internet connection. Your setup for the unit should include:

  • VX520 terminal
  • Power supply
  • Phone cord
  • Ethernet cable
  • Roll of receipt paper

Verify all the components are present before beginning setup.

Connecting the Unit

Getting the VX520 ready to accept payments is simple. Turn the unit over, and open the bottom compartment. You’ll see several different connecting ports with corresponding colored labels. The ports used depend on the type of connection over which you’ll be processing payments.

Plug in the power supply first. The port for this is located above the labeled area. Connect the quarter-inch plug to the port, and ensure it locks into place.

Locate the appropriate icon for your communication connection, and pair up the corresponding cable. If you’re on a dial-up connection, look for the phone icon and plug in the phone cord. For Internet payment processing, plug the Ethernet cable into the port labeled “ETH.”

The VX520 also has two USB ports so that you can connect external units as desired. Plug these in if you’re using them, and replace the back panel of the unit.

If you’re still having trouble, this guide to the Verifone VX520 can give you additional instructions with pictures for each step.

Prepare to Print Receipts

Load the receipt paper into the VX520 by lifting the cover of the top compartment. Place the roll inside with the feeding edge facing toward the screen. Make sure the paper feeds from underneath the roll instead of from the top. Pull a short length of paper up and over the screen to get it started, and close the compartment. Push gently to latch the cover into place.

Running Transactions with the VX520

Depending on the model you purchase, the VX520 has options to accept magnetic swipe cards, chip cards and electronic NFC payments. The more payment types you can provide, the more customers you can serve. Verifone’s gateways are secure and PCI-DSS compliant, so you know customer information is safe during processing.

To complete a transaction, simply swipe or insert a customer’s card or, for NFC payments, have them pass their phone over the terminal. Follow the instructions on the screen to process payment, including having the customer enter a PIN if necessary. Once you’ve collected the customer’s signature for your records, you’re all set.

With its easy setup and straightforward operation, the Verifone VX520 is a powerful solution for your everyday business needs. Customers enjoy the flexibility of choosing between several payment types, and your business benefits from being able to offer a variety of options through one credit card reader.