Review new and existing customer applications to assess the eligibility of a customer to determine if we want to do business with them. Detailed credit and risk analysis preceding the granting of a merchant account, based on credit and various other information furnished by the customer.  It is an important role as financial decisions impact losses sustained by the company.


  • Balance credit worthiness and risk factors to make the best decisions based on presented and/or limited information
  • Research high risk merchants for potential fraud and clear merchant security alerts
  • Use all available resources to research missing data and resolve outstanding issues
    • Communicate with customers and Sales Partners by phone, fax and email
    • Identify, resolve and or communicate issues related to applications, miscellaneous documentation and pricing in a timely fashion to prevent customer and SP  impact
    • Any other duties and special projects as assigned


  • 3 years of underwriting experience preferred
  • Computer literate with extensive knowledge on using the internet
  • The ability to read a credit report and various other financial information
  • Critical thinking skills
  • Good decision making
  • The ability to work at speed and with accuracy
  • High level of attention to detail
  • The ability to work to deadlines
  • Solid communication skills, both written and verbal


  • Ability to function in high-pressure situations
  • Excellent interpersonal skills
  • Clear, easy to understand oral communication

 This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.  CW Builders, Inc. reserves the right to revise or change duties as the need arises.  This job description does not constitute a written or implied contract of employment.

To apply for this job email your details to hr@merchantserviceshq.com

Apply using webmail: Gmail / AOL / Yahoo / Outlook