Total Merchant Services is pleased to make merchant statements and reporting available online to our customers. We currently have three reporting sites, depending on your account setup.
Groovv Transactions and Payments Hub
Most TMS merchants should log in to the Groovv Transactions site as outlined below. However, merchants added after February 1, 2018 or those making inquiries to our support team may be directed to our newest reporting site, called Payments Hub.
Groovv Transactions Support Site
Groovv Transactions provides a number of robust reporting tools. For information on using the site and reading reports, please visit the Groovv Transactions Support Site.
Long-term customers who regularly logged into their reporting (at least every 30 days) can continue to log in to the Go To My Statement site. Otherwise, call the Support team for new credentials and begin using a new reporting site.
Hear It from Our Customers
“I have been working with you since October 2010, and you have provided me with impeccable service. Not only are your representatives helpful but they seem to truly care about the situations that arise during our dealings together… Your customer service representatives have eased my mind and assisted me with knowledge of your products, knowledge of how things work, and compassion towards my situation beyond my expectations. Thanks!”