Whether you need information on a product or are looking for a new career or partnership, we’re always happy to help. Just email, call or complete our form, and you’ll be on your way.
For the fastest response, please use the following directory information for how to best route your inquiry.
For Customer Service
Merchants can rely on Total’s Customer Service representatives for help with questions on monthly statements, chargebacks and retrieval requests, and transfer of money. For product questions, our Merchant Support pages may provide even faster answers.
Terminal Help Desk Support
For questions about your credit card terminal, training, replacing equipment or ordering supplies, contact our Terminal Help Desk anytime. For product questions, our Merchant Support pages may provide even faster answers.
(888) 848-6825 x9404
New Sales Partner Inquires
If you’re interested in becoming a sales partner, please use the following information:
Total Merchant Services
21650 Oxnard Street, Suite 1200
Woodland Hills, CA 91367